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Gary Reedy announces a six-region, leaner operating model

On Dec. 5, our CEO Gary Reedy unveiled a new operating model that puts more power in the hands of our volunteers and reduces our 11 Divisions to six regional areas. 

The new Regions will be: 

  • West: Alaska, Hawaii, Washington, Oregon, California, Nevada, and Guam

  • North: Idaho, Utah, Montana, Wyoming, Colorado, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, and Wisconsin

  • South: Arizona, New Mexico, Texas, Oklahoma, Arkansas, Louisiana, Mississippi, and Alabama

  • North Central: Michigan, Illinois, Indiana, Ohio, West Virginia, Kentucky, and Tennessee

  • Northeast: Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Delaware, Pennsylvania, Maryland, and Washington, D.C.

  • Southeast: Virginia, North Carolina, South Carolina, Georgia, Florida, and Puerto Rico

Gary, in consultation with Senior EVP Joe Cahoon and Talent Strategy, will lead the selection process for the regional executives. Once in place, regional executives will be responsible for filling their direct report positions. 

This new model is a market-centric one, focused around top markets as defined by population, media, wealth distribution, number of health systems and patient beds, and number of volunteers. All states and all communities in which we have a presence will be included in one of the markets we organize our work around. ​

Within each Region, volunteers and staff will be empowered to develop market plans aligned with our key enterprise strategies that best represent the needs and opportunities in their respective communities. Each Region will also have ownership and accountability for their revenue and expense activities, ensuring the right activities are being driven from the right part of the organization, and that fundraising and mission strategies are both effective and efficient. Global Headquarters staffing will be realigned to better support the needs of our new Regions.

A transition team is building a plan to move us into this new operating model by July 1, 2017. The members of that team are: Rob King, SVP, Enterprise Planning & Business Integration; Joe Cahoon, Senior EVP, Field Operations; ​Catherine Mickle, chief financial officer; Phil Monaghan, interim SVP, Talent Strategy; Sharon Byers, chief development and marketing officer; Rich Wender, MD, chief cancer control officer; and Timothy Phillips, general counsel​.

Gary also announced that a major goal of the new ACS will be to grow and diversify our volunteer network with a systematic way to proactively recruit, train, and align volunteer capabilities to ACS needs.

A Board-appointed enterprise volunteer engagement advisory team comprised of volunteer leaders from every Division is in place to consider multiple aspects of the transition, including how best for volunteer leaders at all levels of the organization to support our new regional operating model and market-based approach to mission delivery and fundraising. While the group has been active for a few months, they will be meeting for the first time in person in mid-December.​

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